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Parallels of Addiction Treatment and Continuous Improvement
The work of a Quality Warrior is much more than the Quality and Continuous Improvement tools like Failure Modes and Effects Analysis, Design of Experiments, process behavior charting, and problem solving, to list a few.
The Stages of Change model developed by James Prochaska, John Norcross, and Carlo DiClemente for the treatment of addictions provides a very useful guide for those of us in Quality and Continuous Improvement. We are attempting to guide change efforts constantly.
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