Accendo Reliability

Your Reliability Engineering Professional Development Site

  • Home
  • About
    • Contributors
    • About Us
    • Colophon
    • Survey
  • Reliability.fm
  • Articles
    • CRE Preparation Notes
    • NoMTBF
    • on Leadership & Career
      • Advanced Engineering Culture
      • ASQR&R
      • Engineering Leadership
      • Managing in the 2000s
      • Product Development and Process Improvement
    • on Maintenance Reliability
      • Aasan Asset Management
      • AI & Predictive Maintenance
      • Asset Management in the Mining Industry
      • CMMS and Maintenance Management
      • CMMS and Reliability
      • Conscious Asset
      • EAM & CMMS
      • Everyday RCM
      • History of Maintenance Management
      • Life Cycle Asset Management
      • Maintenance and Reliability
      • Maintenance Management
      • Plant Maintenance
      • Process Plant Reliability Engineering
      • RCM Blitz®
      • ReliabilityXperience
      • Rob’s Reliability Project
      • The Intelligent Transformer Blog
      • The People Side of Maintenance
      • The Reliability Mindset
    • on Product Reliability
      • Accelerated Reliability
      • Achieving the Benefits of Reliability
      • Apex Ridge
      • Field Reliability Data Analysis
      • Metals Engineering and Product Reliability
      • Musings on Reliability and Maintenance Topics
      • Product Validation
      • Reliability by Design
      • Reliability Competence
      • Reliability Engineering Insights
      • Reliability in Emerging Technology
      • Reliability Knowledge
    • on Risk & Safety
      • CERM® Risk Insights
      • Equipment Risk and Reliability in Downhole Applications
      • Operational Risk Process Safety
    • on Systems Thinking
      • Communicating with FINESSE
      • The RCA
    • on Tools & Techniques
      • Big Data & Analytics
      • Experimental Design for NPD
      • Innovative Thinking in Reliability and Durability
      • Inside and Beyond HALT
      • Inside FMEA
      • Institute of Quality & Reliability
      • Integral Concepts
      • Learning from Failures
      • Progress in Field Reliability?
      • R for Engineering
      • Reliability Engineering Using Python
      • Reliability Reflections
      • Statistical Methods for Failure-Time Data
      • Testing 1 2 3
      • The Manufacturing Academy
  • eBooks
  • Resources
    • Accendo Authors
    • FMEA Resources
    • Glossary
    • Feed Forward Publications
    • Openings
    • Books
    • Webinar Sources
    • Podcasts
  • Courses
    • Your Courses
    • Live Courses
      • Introduction to Reliability Engineering & Accelerated Testings Course Landing Page
      • Advanced Accelerated Testing Course Landing Page
    • Integral Concepts Courses
      • Reliability Analysis Methods Course Landing Page
      • Applied Reliability Analysis Course Landing Page
      • Statistics, Hypothesis Testing, & Regression Modeling Course Landing Page
      • Measurement System Assessment Course Landing Page
      • SPC & Process Capability Course Landing Page
      • Design of Experiments Course Landing Page
    • The Manufacturing Academy Courses
      • An Introduction to Reliability Engineering
      • Reliability Engineering Statistics
      • An Introduction to Quality Engineering
      • Quality Engineering Statistics
      • FMEA in Practice
      • Process Capability Analysis course
      • Root Cause Analysis and the 8D Corrective Action Process course
      • Return on Investment online course
    • Industrial Metallurgist Courses
    • FMEA courses Powered by The Luminous Group
    • Foundations of RCM online course
    • Reliability Engineering for Heavy Industry
    • How to be an Online Student
    • Quondam Courses
  • Calendar
    • Call for Papers Listing
    • Upcoming Webinars
    • Webinar Calendar
  • Login
    • Member Home
  • Barringer Process Reliability Introduction Course Landing Page
  • Upcoming Live Events
You are here: Home / Articles / When the system is the customer – system integration

by Robert Allen Leave a Comment

When the system is the customer – system integration

In recent articles I framed the structure of a market analysis to ensure we understand customer needs and value, product requirements are “the what” the design provides (to ensure customer needs are met); the design is “the how” the product requirements will be met.

Product requirements are determined by answering the following question:  “What shall the (product) design provide (output) @ input conditions?   (Input conditions are functional inputs provided by the user, or environmental conditions.)

A complex product may have several outputs that interface with a system, however, and/or several inputs may be needed in order to enable the product to perform it’s intended function.  System integration is therefore required.

Let’s assume your product is a subsystem.  The questions become:

  • “What shall the subsystem design provide (output) in order to ensure optimum system performance?
  • “What does the subsystem need (inputs) from the system in order to ensure optimum system performance?”

How do we establish optimum system performance?  We would expect the customer (system designer) would model system performance and provide functional inputs, outputs and specification limits (for your subsystem) in order to achieve optimum system performance.

In the case of a subsystem, value is in the context of the system optimization and system integration

Accordingly, subsystem integrators should understand system performance well-enough to help system designers with overall system design optimization…at the very least, understand gaps in requirements and associated system/subsystem development risks.  The subsystem requirements document therefore is a key deliverable, reviewed in detail and approved by the customer.

An integrated approach to ensuring customer needs and value should be embedded in the product life cycle process, and can save your company (and your customers) millions of dollars in product development costs.

Filed Under: Articles, on Leadership & Career, Product Development and Process Improvement Tagged With: Customer and market analysis, Requirements

About Robert Allen

Robert Allen has over 25 years of professional experience in the areas of product development, process improvement and project management. Rob was a key contributor to numerous deployments of lean sigma and project management organizations, most notably with Honeywell and TE Connectivity. Included in Rob’s experience are multiple certifications and over 25 years of practice in the development, teaching, execution, and leadership of product lifecycle, lean product development, DFSS, lean six sigma, project management, systems engineering and supply chain.

« The 2 Parameter Normal Distribution 7 Formulas
4 Resources to Know Your Worth in the Job Market »

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Articles by Rob Allen
in the Product Development and Process Improvement series

Join Accendo

Receive information and updates about articles and many other resources offered by Accendo Reliability by becoming a member.

It’s free and only takes a minute.

Join Today

Join PD&PI

[display_form id=369] Your email is safe and the opt-in here provides your permission to send messages concerning the PD&PI article list plus special announcements. Privacy Policy

Recent Posts

  • How a Mission Statement Drives Behavioral Change in Organizations
  • Gremlins today
  • The Power of Vision in Leadership and Organizational Success
  • 3 Types of MTBF Stories
  • ALT: An in Depth Description

© 2025 FMS Reliability · Privacy Policy · Terms of Service · Cookies Policy