Articles tagged Risk management process

Guest Post by Patrick Ow (first posted on CERM ® RISK INSIGHTS – reposted here with permission)

As the world begins to unevenly emerge from the COVID-19 pandemic, people’s re-evaluation of their lives and work means employee engagement has been replaced by employee experience.

Employee experience is about the critical need for organisations to help people do and be their best. It is shaped by:

• The work we do.
• The teams we work in.
• Our direct managers and how they coach and support us.
• Our health and wellbeing.
• The digital, physical, and cultural workplace.
• How we grow and develop.
• How much do we trust the organisation.

Even before the pandemic, the work environment was already challenging. Many studies have shown that people felt overwhelmed. They had little time to concentrate, to spend with their families, and there was no time to learn something new.

Guest Post by Patrick Ow (first posted on CERM ® RISK INSIGHTS – reposted here with permission)

Effective leaders provide their employees with a heartfelt portrayal of the WHY, a deep-rooted purpose, before defining the WHAT, the product or service, and then finally, the freedom on the HOW, which is the process.

First, understand the WHY of your solution. This gives you the line of thinking needed to decide HOW you can provide this solution in a way that is better than your competitors and more efficient for your customer.

Guest Post by Patrick Ow (first posted on CERM ® RISK INSIGHTS – reposted here with permission)

Organisations that promote formalised and standardised risk management practices can create a risk culture where their employees view risk management as a compliance and tick-the-box exercise.

In comparison, organisations that intentionally promote a more informal environment where risk discussions and information sharing naturally occur as part of the broader organisational culture when making decisions can experience a positive risk culture.