Articles tagged Influence

The #1 Thing That Changes Your Life and Propels Your Career

Effective communication is the one thing that makes your life better, more fulfilling, and more rewarding. That is equally true in life and your career. Give the soft skills and communication, in particular, the same emphasis that you give your hard skills. Soft skills are the difference makers.

My Religion is the Most Important

I agree with technical professionals who counter with this observation. We then agree that one of the first things they teach you in any church is how to pray.

My Family is the Most Important

Again, I agree with technical professionals who cite this one. Then we agree that every family has a fair number of poor relationships that could be improved if we all communicated more effectively.

[Read more…]

by Fred Schenkelberg Leave a Comment

Delivering The Bad News, Safely

Reliability engineering includes delivering bad news. This piece of equipment will fail soon, this design won’t survive outdoor use.

We start early with engineering judgment on design weaknesses. Continue by organizing groups to evaluate and comment on what will likely fail. We test, prod, poke and force failures to occur. Then we tally the actual performance and compare that to the what we hoped.

We are the bearers of bad news all too often.

So how do you avoid the stigma attached to that bad news? [Read more…]

by Katie Switzer Leave a Comment

Advanced Engineering Culture Introduction Post

Good day, friends and colleagues. I am excited to join Accendo Reliability to bring you a weekly column titled, “Advanced Engineering Culture.” The goal of this column is to bring awareness and solutions to common challenges technical people face in the workplace. New articles will post every Monday.

My name is Katie Switzer, and I am a Senior Reliability Engineer at a chemical manufacturing plant in West Virginia. I hold a Bachelor’s of Science in Mechanical Engineering from Clarkson University, and I have been an ISO Category III Vibration Analyst since 2009. Industries I have experience in include aerospace, nuclear power, corn milling and chemical manufacturing. [Read more…]

by Fred Schenkelberg Leave a Comment

Reliability Engineering and Leadership

Leadership is a difficult term to clearly define. A team leader may have poor or wonderful leadership skills. A product may lead in a market with a broad feature offering, yet not hold a recognized leadership position.

As a reliability engineer, you will find many opportunities to lead. Your ability to provide vision, direction, guidance, and support for a team enables you to affect change and accomplish goals. [Read more…]

by Fred Schenkelberg Leave a Comment

Discussion skills

Discussion Skills for a Reliability Engineer

Talking is not the same as a discussion or conversation. Talking is one direction only. If two people are talking, they are talking at each other.

A discussion is two way. When two people have a discussion information passes both ways, both speak, both listen.

As an engineer, there is plenty to discuss. We work with others to find solutions, make compromises, determine optimizations, and finish projects. We need to share our knowledge and insights, as well as learn from others.

You can learn to foster true discussions and minimize simply talking at one another. You can take steps to enable the give and take exchange of a discussion. [Read more…]

by Fred Schenkelberg 1 Comment

Listening Skills for Reliability Engineers

Listening Skills to Improve Your Ability to Communicate with Influence

Did you hear what they said? Or, were you busy loading for your next verbal barrage?

As my mother would remind me, one should listen twice of often as speaking. Something about the ratio of ears to mouths in the population. I have to agree with her, that one can learn a lot by listening.

Listening may not seem to be a skill that one needs to master. Yet, how often have you walked away from a meeting where one or more participants obviously were not listening? How often are points repeated in an effort to be heard?

Being able to listen, listen well, can be honed and improved. A focus on being a better listener will improve your ability to communicate and influence as a reliability engineer. It has benefits beyond our reliability work, too. [Read more…]

by Fred Schenkelberg Leave a Comment

Soft Skills For Reliability Engineers

The Hard Part is often Soft Skills

There are many paths to becoming a reliability engineer.

If you are good with statistics, enjoy the detective work of failure analysis, or simply want to create a durable long lasting product, you likely found yourself in a reliability engineering role.

A science or engineering background is a great start. Time spent working with a design or maintenance team certainly help. An advanced degree in reliability engineering is another path.

The element that is often missing as a precursor become starting a career in reliability is excellent soft skills. We know the engineering and science stuff. The formulas, the testing, the data analysis. We can get stuff done in the lab or on the shop floor.

Yet to become an exceptional reliability engineer, or any type of engineer, add the ability to communicate well. Add the ability to get your point across and to wield influence to help others understand and accept your proposals, ideas, and results. [Read more…]

by Fred Schenkelberg 2 Comments

Guest Post: Why Soft Skills Are the Hardest Skills to Acquire

A Guest Post by Kay Sandberg, Christopher Harding, and Will Wilkinson of Luminary Communications

Remember that first time you were asked to step into a leadership or management role, or to manage a client relationship? The experience was probably exciting and unsettling at the same time. Something different was asked of you.

While many of us have succeeded as individual contributors or team members, succeeding as a leader or manager requires a new set of skills we have often not been given the opportunity to acquire. This applies whether we carry an official leadership responsibility or not. In a future article it would be interesting to explore the distinction between “leader” and “manager”. [Read more…]

by Fred Schenkelberg Leave a Comment

Reliability Engineering is More Than Tools

Reliability engineering is a blend of disciplines from material science to asset management. We use problem-solving, design, maintenance, and statistical tools on a regular basis, yet that is not the only thing we do.

Having met a few engineers that define their role as a reliability engineer as conducting HALT or FMEA only, strikes me as to what most believe we do, or should do, as a reliability engineer. It is true that someone may specialize by choice or chance on one tool, yet even then is that all they do?

I don’t think so.

[Read more…]

by Fred Schenkelberg Leave a Comment

Reliability is Not Just Statistics

In a common definition used by engineers reliability is a probability of success. It is the chance of an item operating as expected over some duration in a given environment. In this case, we have probability as part of the definition of reliability.

Reliability in common use definition includes trustworthiness, dependability and similar definitions. It’s more than how many times your friends help you move to a new apartment, it’s a feeling or sense we have concerning our ability to count on our friends for the help.

[Read more…]

by Fred Schenkelberg 2 Comments

Influence and Reliability

Reliability professionals today have a challenge. Engineering and operations staff members are taught to think for themselves, to make decisions, to get things done. The entire staff is highly educated, motivated and willing to lead a team or organization to results. In order to be effective as a reliability profession, we have to engage those independent and fast moving individuals. We have to compel others to listen to and understand reliability predictions, risk assessments and models. If they listen and act on the information we provide, they then may fully consider the impact of decisions on reliability performance. [Read more…]