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You are here: Home / Archives for Quality during Design

Quality during Design

Quality during Design is the place for product designers to use quality thinking throughout the design process to create products others love, for less.

by Dianna Deeney Leave a Comment

QDD 015 Using the Pareto Principle and Avoiding Common Pitfalls

QDD 015 Using the Pareto Principle and Avoiding Common Pitfalls

Using the Pareto Principle and Avoiding Common Pitfalls

The likeness of the Pareto Principle can be compared to Murphy’s Law and the Peter Principle: it’s a curious phenomenon. So, how did it make its way into quality? If using it to make decisions, there are some common pitfalls which can lead to delays in fixing a problem or even misdirect our efforts. So, what is it, and how can we use it for design?

Get to know the Pareto Chart. If it’s built and applied properly, it can help us prioritize: root cause analysis, new design features based on user input, or to help us tackle a problem that just seems too big to even start (just to name a few examples).

We review the Pareto Principle, what a Pareto Chart is, what we need to consider when building one, and how we need to be careful when interpreting its results.

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 014 The Who’s Who of your Quality Team

QDD 014 The Who’s Who of your Quality Team

The Who’s Who of your Quality Team

I’m a fan of cross-functional teams. My main reason is that the different perspectives that each person brings from their respective areas of the business helps create a more complete vision of product and performance risk. Part of quality (and design!) means assessing and managing risk, and I’ve seen time and again the power of bringing people together: better understanding, greater alignment, and improved designs (to name just a few).

Part of being an effective team member is knowing what the other teammates are responsible for doing. It’s important because we need to know who to ask or interface with at certain points in our design process.

This podcast is about Who’s Who of your Quality Team. A Quality Engineer or Reliability Engineer may be part of a cross-functional team for a project. A Supplier Quality Professional, Calibration Technician, Quality Technician, and Quality Inspector may not be, but they are performing functions and duties that have an effect on the success of a product design. The podcast gets into who does what in these Quality roles, and why designers should involve them during the design process.

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 013 When it’s Not Normal: How to Choose from a Library of Distributions

QDD 013 When it’s Not Normal: How to Choose from a Library of Distributions

When it’s Not Normal: How to Choose from a Library of Distributions

When trying to fit a probability distribution to quantitative results, sometimes the normal probability doesn’t fit. Minitab has a wealth of distributions to pick from. Do you just pick whichever one Minitab tells you fits the best? Maybe not. Just because the distribution fits your data doesn’t mean it’s a good one to use. We review my top 3 distributions for product testing and some other ones that come up but may not be appropriate to use.

We’ll also share what you need to think about when picking a distribution:

  1. think about your purpose of test
  2. consider your failure mode and how you’re expecting your product to perform – does the typical use case of a distribution fit?
  3. when you have options, the simpler the distribution the  better (i.e. choose a 2-parameter over a 3-parameter)

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 012 What are TQM, QFD, Six Sigma, and Lean?

QDD 012 What are TQM, QFD, Six Sigma, and Lean?

What are TQM, QFD, Six Sigma, and Lean?

You may have heard of QMS but are not sure how your activities fit in. Or, you’ve heard of QFD, ISO 9000, Six Sigma, Lean…these cryptic names that you’re not sure what they’re about. You may be doing activities under one of your company’s procedures and asking, “Why am I spending time on this?”  Sometimes it’s good to re-orient to the big picture. That’s what we’ll be doing in this episode: reorienting to the QMS.

We’ll also talk about some of the standard QMS (Quality Management System) philosophies:

  • TQM (Total Quality Management)
  • ISO 9000
  • QFD (Quality Function Deployment)
  • Six Sigma
  • Lean
  • Malcolm Baldrige National Quality Award

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 011 The Designer’s Important Influence on Monitoring After Launch

QDD 011 The Designer’s Important Influence on Monitoring After Launch

The Designer’s Important Influence on Monitoring After Launch

Because of your role as a designer in product development, you have great input into the planning for what field (or real-use) data should be monitored for your product. We talk about this as post market surveillance, which is a typical term used for medical devices. This episode talks about how the post market surveillance engine follows the PDSA (plan-do-study-act) continuous improvement cycle, some expectations of post market surveillance systems, and what inputs designers have in its planning.

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 010 How to Handle Competing Failure Modes

QDD 010 How to Handle Competing Failure Modes

How to Handle Competing Failure Modes

If we’re not careful with or ignore failure modes, we can choose the wrong reliability model or statistical distribution. If our product performance is close to the required limits and/or we need a very accurate model, this could be a big problem.

We talk about the importance of failure modes and step-through a tensile-test example to explore these other topics:

  • competing failure modes
  • suspensions
  • independent vs. dependent
  • reliability block diagrams

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney 2 Comments

QDD 009 About Using Slide Decks for Technical Design Reviews

QDD 009 About Using Slide Decks for Technical Design Reviews

About Using Slide Decks for Technical Design Reviews

A danger of using slide decks for technical design reviews is loss of important technical information. In order to summarize something in a slide or slide deck, the presenter thins-out information without its raw data and divorces it from the plots, graphs, and other technical analyses.

Slide decks are useful to the presenter to pull together a meeting. Slide decks are terrible for the reviewers who need to review technical information and make decisions from it.

In this episode, I review some alternatives:

  • eliminating slide decks all together; use the technical report with executive summary and a 10 minute study hall at the top of the meeting
  • very sparse slide deck content, instead referencing the completed technical report
  • a report formatted with all the details like Nancy Duarte’s Slidedocs®, a hybrid between a technical document and a slide

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 008 Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.

QDD 008 Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.

Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.

Recent news highlights an accident involving a product with tragic results. This podcast explores this as cautionary tale and example outside of our own design house. The goal is to shift our perspectives to let us gain a better understanding of risk-based decisions.

We also talk about allowing ourselves room to change our minds about risk acceptability when we learn new information, both during the design process and from the field.

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 007 Need to innovate? Stop brainstorming and try a systematic approach.

QDD 007 Need to innovate? Stop brainstorming and try a systematic approach.

Need to innovate? Stop brainstorming and try a systematic approach.

When we’re trying to innovate, we can get trapped into the old thinking that the solution has to be out there somewhere. We need to think outside the box to find the solution to a problem.

We should stop brainstorming and, instead, think inside the box with Systematic Inventive Thinking. We use systematic approaches to do lots of things, and being innovative can be one of them, too.

This podcast blog talks about the shortcomings of group brainstorming sessions and a different approach to innovation.

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney 1 Comment

QDD 006 HALT! Watch out for that weakest link

QDD 006 HALT! Watch out for that weakest link

HALT! Watch out for that weakest link

HALT (Highly Accelerated Life Test) uses the weakest link mentality. We apply stresses beyond what our designs would normally see in the environment to make something fail. It’s meant to be an iterative test program where you are testing, analyzing the results, determining the root cause, fixing the design, and then testing it, again.

Listen-in to the podcast or read the transcript to find out more about its roots, why you should perform HALT (or not), when in the design process it’s best (hint: really early), and who likely needs to be involved.

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 005 The Designer’s Risk Analysis affects Business, Projects, and Suppliers

QDD 005 The Designer’s Risk Analysis affects Business, Projects, and Suppliers

The Designer’s Risk Analysis affects Business, Projects, and Suppliers

It takes a village to produce a design from concept to realization. Everyone along the way seems to think of risk a little bit differently. Designers are both directly and indirectly involved with all these risk management methods, but it’s important to understand who is looking at what type of information. Why? Because of communication. One group might think that risk management is covered in the way they’re thinking it should be, when in actuality it’s not.

This podcast will review risk management of other functional groups and how a designer’s risk affects them.

  • Business/Marketing risk management
  • Project Manager risk management
  • Supplier Management

As a designer you have an important job and a unique perspective to analyze risk of your design and a responsibility to communicate it so everyone can help reduce risks.

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 004 A big failure and too many causes? Try this analysis.

QDD 004 A big failure and too many causes? Try this analysis.

A big failure and too many causes? Try this analysis.

We have identified a failure of our design. It’s a complicated failure that has multiple potential root causes, and some that are conditional. Is there a tool that can capture it all and help us prioritize our reactions to get rid of this problem? Yes, there is: Fault Tree Analysis!

Learn what it is and how it can help us get a handle on that big failure:

  • all of our causes are mapped out in a visual diagram
  • we can identify cut sets
  • we can see where to prioritize resources where its best to eliminate or reduce causes

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 003 Why Your Design Inputs Need to Include Quality & Reliability

QDD 003 Why Your Design Inputs Need to Include Quality & Reliability

Why Your Design Inputs Need to Include Quality & Reliability

You’re nearing the end of your project, getting cross-functional approval on your design, when your QE or RE friend comes running with a big, red STOP button! Let’s avoid that!

Quality and Reliability are INPUTS into the design process, much earlier than by the time we have a prototype in-hand (even at the black-box, input-output phase). Getting the QEs and REs involved early will help your design be a success with suppliers, manufacturers, and your cross-functional team.

[Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 002 My product works. Why don’t they want it?

QDD 002 My product works. Why don’t they want it?

My product works. Why don’t they want it?

Have you ever designed a product that works but that customers just don’t want to use?

We’ve put a product to market only to find that the users just don’t want to use it. They’re buying it, so there’s perceived value in it. It’s functional, it does what we say it will do, it really works! But they’re not repeat buyers and not making good recommendations to others (it’s sort of making the company look bad).

What went wrong? In some cases, there’s warning signs to watch for during your design development. And, if looking to the design process for an answer, there’s some tools and strategies to help prevent that from happening before product launch, or to help as a starting point when you plan for your version 2.0.

This podcast will review the strategies and pitfalls and how to avoid them. [Read more…]

Filed Under: Quality during Design, The Reliability FM network

by Dianna Deeney Leave a Comment

QDD 001 How to Choose the Right Improvement Model

QDD 001 How to Choose the Right Improvement Model

QDD 001 How to Choose the Right Improvement Model

You have a design you want to make better. Or you’re working within a designing framework that you think needs to be updated. Quality folks use and promote some standard problem solving and continuous improvement methods, and you’ll want to get started with the right one, or reference the right acronym when getting buy-in for your project.

You may have heard of PDCA, PDSA, and DMAIC. You vaguely know these represent improvement processes, but don’t really know what their differences are. When should you use which one, and for what? [Read more…]

Filed Under: Quality during Design, The Reliability FM network

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Quality during Design podcast logo

Tips for using quality tools and methods to help you design products others love, for less.


by Dianna Deeney
Quality during Design,
Hosted on Buzzsprout.com
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Recent Episodes

QDD 165: Redux: 5 Aspects of Good Reliability Goals and Requirements

QDD 164: Supplier Agreements: The Good, The Bad, and The Quality

QDD 163: Practice Makes Improvement in Subjective Probability Estimations

QDD 162: Redux – Quality Tools are Legos of Development (and Their 7 Uses)

QDD 161 Cultivating a Culture of Craftsmanship within Quality Systems

QDD 160 The Mighty Power of Mini Reports

QDD 159 Celebrating a Year of Insights

QDD 158 Social Dynamics with Yakira Mirabito (A Chat with Cross-Functional Experts)

QDD 157 How Engineers Changed Thanksgiving

QDD 156 Predictive Analytics, Machine Learning, AI, and VR in Design Engineering

QDD 155 Improving Communication and the Workplace with Meagan Pollock (A Chat with Cross-Functional Experts)

QDD 154 Myths of Product Development – Part 2

QDD 153 Myths of Product Development – Part 1

QDD 152 Engineering Careers: A Panel Discussion with ‘Brilliant!’ and ‘How to Win Friends and Influence People’’

QDD 151 Revolutionize Your Technical Presentations: Mastering the Assertion Evidence Model and the Six P’s Framework

QDD 150 Prioritizing Customer Satisfaction in Product Design (the Kano Model)

QDD 149 Maximizing Meeting Value and Participation

QDD 148 Data Visualization Tips to Improve Analysis Skills

QDD 147 Effective Team Meetings: From Chaos to Cohesion

QDD 146 Unraveling QA, QC, Quality Assistance, and Quality 4.0

QDD 145 Simplifying Probabilities for Better Decision Making

QDD 144 From Solo to Collaboration: Lessons from Nobel Laureate Shuji Nakamura and Dale Carnegie

QDD 143 Bridging Triumph and Trial: A Panel Discussion about Engineering with ‘To Engineer is Human’ and ‘The Wright Brothers’

QDD 142 What is DFSS and How does Quality during Design Relate?

QDD 141 Exposing The Hidden Flaws of FMEA and Risk Matrices: Advancing Your Risk Assessment

QDD 140 Getting Information for Product Design with Fred Schenkelberg (A Chat with Cross-Functional Experts) – Part 2

QDD 139 Getting Information for Product Design with Fred Schenkelberg (A Chat with Cross-Functional Experts) – Part 1

QDD 138 Harnessing Team Insights for Risk Analysis using Probabilities

QDD 137 From “Fall-Through” to “Follow-Through”: A Proactive Strategy for Design

QDD 136 Welcome Back! New, Upcoming Opportunities with FMEA and Quality during Design

QDD 135 Taking a Brief Pause: Reflecting on Quality During Design’s Journey and Preparing for What’s Next

QDD 134 Timing Reliability in Product Design, with Jeffrey Lewis (A Chat with Cross-Functional Experts)

QDD 133 Driving Effective Conversations-Prioritizing and Decision Making at Concept Development and Beyond

QDD 132 Driving Effective Conversations-Three Major Aspects to Consider for DfX

QDD 131 Driving Effective Conversations-Taking the Lead in Working Meetings

QDD 130 Supply Chain Management during Design, with Kevin Bailey (A Chat with Cross-Functional Experts)

QDD 129 The Strategic Gamechanger: Quality during (Product) Design

QDD 128 Leveraging Proven Frameworks for Concept Development

QDD 127 Understanding Cross-Functional Collaboration

QDD 126 Exploring the Problem Space: A Key Principle for Robust Product Design and Project Success

QDD 125 Exploring Product Development and AI Through Literature

QDD 124 Design for User Tasks using an Urgent/Important Matrix

QDD 123 Information Development in Design, with Scott Abel – Part 2 (A Chat with Cross-Functional Experts)

QDD 122 Information Development in Design, with Scott Abel – Part 1 (A Chat with Cross-Functional Experts)

QDD 121 Crafting Effective Technical Documents for the Engineering Field

QDD 120 How to use FMEA for Complaint Investigation

QDD 119 Results-Driven Decisions, Faster: Accelerated Stress Testing as a Reliability Life Test

QDD 118 Journey from Production to Consumption: Enhancing Product Reliability

QDD 117 QDD Redux: Choose Reliability Goals for Modules

QDD 116 Reliability Engineering during Design, with Adam Bahret (A Chat with Cross-Functional Experts)

QDD 115 QDD Redux: 5 Options to Manage Risks during Product Engineering

QDD 114 The Instant Glory of Projects

QDD 113 What to do about Virtual Meetings

QDD 112 QDD Redux: How to self-advocate for more customer face time (and why it’s important)

QDD 111 Engineering with Receptivity, with Sol Rosenbaum (A Chat with Cross-Functional Experts)

QDD 110 Don’t Wish for Cross-Functional Buy-in on Product Designs – Plan to Get It!

QDD 109 Before You Start Engineering Solutions, Do This

QDD 108 QDD Redux Ep. 4: Statistical vs. Practical Significance

QDD 107 QDD Redux Ep. 3: When it’s Not Normal: How to Choose from a Library of Distributions

QDD 106 QDD Redux Ep. 2: How to Handle Competing Failure Modes

QDD 105 QDD Redux Ep. 1: How Many Do We Need to Test?

QDD 104 The Fundamental Thing to Know from Statistics for Design Engineering

QDD 103 What to do for Effective and Efficient Working Meetings

QDD 102 Get Design Inputs with Flowcharts

QDD 101 Quality Tools are Legos of Development (and Their 7 Uses)

QDD 100 Lessons Learned from Coffee Pod Stories

QDD 099 Crucial Conversations in Engineering, with Shere Tuckey (A Chat with Cross-Functional Experts)

QDD 098 Challenges Getting Team Input in Concept Development

QDD 097 Brainstorming within Design Sprints

QDD 096 After the ‘Storm: Compare and Prioritize Ideas

QDD 095 After the ‘Storm: Pareto Voting and Screening Methods

QDD 094 After the ‘Storm: Group and Explore Ideas

QDD 093 Product Design with Brainstorming, with Emily Haidemenos (A Chat with Cross Functional Experts)

QDD 092 Ways to Gather Ideas with a Team

QDD 091 The Spirits of Technical Writing Past, Present, and Future

QDD 090 The Gifts Others Bring

QDD 089 Next Steps after Surprising Test Results

QDD 088 Choose Reliability Goals for Modules

QDD 087 Start a System Architecture Diagram Early

QDD 086 Why Yield Quality in the Front-End of Product Development

QDD 085 Book Cast

QDD 084 Engineering in the Color Economy

QDD 083 Getting to Great Designs

QDD 082 Get Clarity on Goals with a Continuum

QDD 081 Variable Relationships: Correlation and Causation

QDD 080 Use Meetings to Add Productivity

QDD 079 Ways to Partner with Test Engineers

QDD 078 What do We do with FMEA Early in Design Concept?

QDD 077 A Severity Scale based on Quality Dimensions

QDD 076 Use Force Field Analysis to Understand Nuances

QDD 075 Getting Use Information without a Prototype

QDD 074 Finite Element Analysis (FEA) Supplements Test

QDD 073 2 Lessons about Remote Work for Design Engineers

QDD 072 Always Plot the Data

QDD 071 Supplier Control Plans and Design Specs

QDD 070 Use FMEA to Design for In-Process Testing

QDD 069 Use FMEA to Choose Critical Design Features

QDD 068 Get Unstuck: Expand and Contract Our Problem

QDD 067 Get Unstuck: Reframe our Problem

QDD 066 5 Options to Manage Risks during Product Engineering

QDD 065 Prioritizing Technical Requirements with a House of Quality

QDD 064 Gemba for Product Design Engineering

QDD 063 Product Design from a Data Professional Viewpoint, with Gabor Szabo (A Chat with Cross Functional Experts)

QDD 062 How Does Reliability Engineering Affect (Not Just Assess) Design?

QDD 061 How to use FMEA for Complaint Investigation

QDD 060 3 Tips for Planning Design Reviews

QDD 059 Product Design from a Marketing Viewpoint, with Laura Krick (A Chat with Cross Functional Experts)

QDD 058 UFMEA vs. DFMEA

QDD 057 Design Input & Specs vs. Test & Measure Capability

QDD 056 ALT vs. HALT

QDD 055 Quality as a Strategic Asset vs. Quality as a Control

QDD 054 Design Specs vs. Process Control, Capability, and SPC

QDD 053 Internal Customers vs. External Customers

QDD 052 Discrete Data vs. Continuous Data

QDD 051 Prevention Controls vs. Detection Controls

QDD 050 Try this Method to Help with Complex Decisions (DMRCS)

QDD 049 Overlapping Ideas: Quality, Reliability, and Safety

QDD 048 Using SIPOC to Get Started

QDD 047 Risk Barriers as Swiss Cheese?

QDD 046 Environmental Stress Testing for Robust Designs

QDD 045 Choosing a Confidence Level for Test using FMEA

QDD 044 Getting Started with FMEA – It All Begins with a Plan

QDD 043 How can 8D help Solve my Recurring Problem?

QDD 042 Mistake-Proofing – The Poka-Yoke of Usability

QDD 041 Getting Comfortable with using Reliability Results

QDD 040 How to Self-Advocate for More Customer Face Time (and why it’s important)

QDD 039 Choosing Quality Tools (Mind Map vs. Flowchart vs. Spaghetti Diagram)

QDD 038 The DFE Part of DFX (Design For Environment and eXcellence)

QDD 037 Results-Driven Decisions, Faster: Accelerated Stress Testing as a Reliability Life Test

QDD 036 When to use DOE (Design of Experiments)?

QDD 035 Design for User Tasks using an Urgent/Important Matrix

QDD 034 Statistical vs. Practical Significance

QDD 033 How Many Do We Need To Test?

QDD 032 Life Cycle Costing for Product Design Choices

QDD 031 5 Aspects of Good Reliability Goals and Requirements

QDD 030 Using Failure Rate Functions to Drive Early Design Decisions

QDD 029 Types of Design Analyses possible with User Process Flowcharts

QDD 028 Design Tolerances Based on Economics (Using the Taguchi Loss Function)

QDD 027 How Many Controls do we Need to Reduce Risk?

QDD 026 Solving Symptoms Instead of Causes?

QDD 025 Do you have SMART ACORN objectives?

QDD 024 Why Look to Standards

QDD 023 Getting the Voice of the Customer

QDD 022 The Way We Test Matters

QDD 021 Designing Specs for QA

QDD 020 Every Failure is a Gift

QDD 019 Understanding the Purposes behind Kaizen

QDD 018 Fishbone Diagram: A Supertool to Understand Problems, Potential Solutions, and Goals

QDD 017 What is ‘Production Equivalent’ and Why Does it Matter?

QDD 016 About Visual Quality Standards

QDD 015 Using the Pareto Principle and Avoiding Common Pitfalls

QDD 014 The Who’s Who of your Quality Team

QDD 013 When it’s Not Normal: How to Choose from a Library of Distributions

QDD 012 What are TQM, QFD, Six Sigma, and Lean?

QDD 011 The Designer’s Important Influence on Monitoring After Launch

QDD 010 How to Handle Competing Failure Modes

QDD 009 About Using Slide Decks for Technical Design Reviews

QDD 008 Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.

QDD 007 Need to innovate? Stop brainstorming and try a systematic approach.

QDD 006 HALT! Watch out for that weakest link

QDD 005 The Designer’s Risk Analysis affects Business, Projects, and Suppliers

QDD 004 A big failure and too many causes? Try this analysis.

QDD 003 Why Your Design Inputs Need to Include Quality & Reliability

QDD 002 My product works. Why don’t they want it?

QDD 001 How to Choose the Right Improvement Model

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