Abstract

Carl and Fred discussing to talk with management about the subject of reliability.

Key Points

Join Carl and Fred as they discuss how to speak about reliability, using the language of management.

Topics include:

• Know your management: What are they interested in? What problems are they addressing? What are their most important objectives?
• Once you know your management, figure out and adjust your message to show how you can authentically help?
• In other words, look at things from your managements point of view, and tailor your message to the audience.
• Prepare for management meetings, do your homework.
• Ask the question: What is your audience capable of understanding?
• Be respectful of manager’s time.

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques, to field data analysis approaches.

SOR 348 Speaking Reliability with ManagementCarl S. Carlson

share

• Social:
• Link:
• Embed:

Download Audio RSS

Show Notes

A few recommended books that will help a reliability engineer know how to communicate with management:

First Things First, by Steven R. Covey

Principled Centered Leadership, by Steven R. Covey

Developing the Leader Within You, by John C. Maxwell

Leadership and Self-Deception: Getting out of the box, by The Arbinger Institute

How to Think Like Leonardo da Vinci, by Michale J. Gelb