Accendo Reliability https://fred-schenkelberg-project.prev01.rmkr.net Wed, 26 Jul 2023 23:26:37 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 © 2025 FMS Reliability Illuminated Reliability Engineering Knowledge Accendo Reliability Illuminated Reliability Engineering Knowledge Accendo Reliability fms@fmsreliability.com No Understanding Customer Reliability Needs https://fred-schenkelberg-project.prev01.rmkr.net/podcast/the-reliability-fm-network/sor-179-understanding-customer-reliability-needs/ https://fred-schenkelberg-project.prev01.rmkr.net/podcast/the-reliability-fm-network/sor-179-understanding-customer-reliability-needs/#respond Fri, 20 Jan 2017 11:02:10 +0000 http://accendoreliability.com/?post_type=podcast&p=75333 Understanding Customer Reliability Needs

Abstract

John and Fred discussing the critical need to understand what your customer needs, not what they tell you they need concerning reliability.

Key Points

Join John and Fred as they discuss the why and the how to sorting out what will meet your customer’s reliability performance expectations.

Topics include:

  • The requirements or specifications provided may not be the entire story
  • The needs of your customers will change over time
  • Designing to meet expectations improve customer satisfaction

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques, to field data analysis approaches.

SOR 179 Understanding Customer Reliability NeedsJohn Paschkewitz
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Show Notes

 

]]> https://fred-schenkelberg-project.prev01.rmkr.net/podcast/the-reliability-fm-network/sor-179-understanding-customer-reliability-needs/feed/ 0 Understanding Customer Reliability Needs Abstract John and Fred discussing the critical need to understand what your customer needs, not what they tell you they need concerning reliability. Key Points Join John and Fred as they discuss the why and the how to sorting out what will meet your customer’s reliability performance expectations. Topics include: The requirements [...] No No 0:00 John Paschkewitz