Establishing a reliability goal for a project is often done early.

You may already know the reliability goal guides the entire development and supply chain team.

Yet, what is the actual value of setting a reliability goal?

Value is the return on the investment. Here, setting a goal may be customer-imposed or simply an educated guess.

It may take some work to craft a meaningful goal reflecting customer expectations. What difference does it make if you do not set a goal, set a quickly devised one, or set a well-researched goal?

The value of a goal can manifest itself in many ways, from providing direction, providing a standard for comparison, assessing suppliers’ capability, and judging actual field performance.

Yet, how does one go about estimating the value of setting a goal?

Let's discuss the various approaches and methods to ascertain the value created when you set a reliability goal. The discussion explores examples using different situations to demonstrate how to find value in goal setting.

This Accendo Reliability webinar originally broadcast on 12 July 2016.

Predicting the Value of a Reliability Goal in Your OrganizationFred Schenkelberg

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To view the recorded webinar and slides, visit the webinar page.

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