The Who’s Who of your Quality Team
I’m a fan of cross-functional teams. My main reason is that the different perspectives that each person brings from their respective areas of the business helps create a more complete vision of product and performance risk. Part of quality (and design!) means assessing and managing risk, and I’ve seen time and again the power of bringing people together: better understanding, greater alignment, and improved designs (to name just a few).
Part of being an effective team member is knowing what the other teammates are responsible for doing. It’s important because we need to know who to ask or interface with at certain points in our design process.
This podcast is about Who’s Who of your Quality Team. A Quality Engineer or Reliability Engineer may be part of a cross-functional team for a project. A Supplier Quality Professional, Calibration Technician, Quality Technician, and Quality Inspector may not be, but they are performing functions and duties that have an effect on the success of a product design. The podcast gets into who does what in these Quality roles, and why designers should involve them during the design process.