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You are here: Home / Articles / FINESSE Fishbone: The Second S Stands for Synergy

by JD Solomon Leave a Comment

FINESSE Fishbone: The Second S Stands for Synergy

FINESSE Fishbone: The Second S Stands for Synergy

Reliability engineers, systems engineers, and other technically trained professionals often support big decisions. Big decisions involve high levels of complexity and uncertainty, Decision makers are driven to seek the advice of an inner circle. Team dynamics overpower individual preferences. The second S in the FINESSE fishbone diagram stands for Synergy. These three tips and a three-minute video will help you improve Synergy. 

Three Reasons Group Effects Dominate Team Dynamics

These six strategies and techniques help you identify and mitigate group effects in complex and uncertain team environments. The results are better collaboration, improved relationships between participants, and better solutions that are created, understood, and accepted by all. Synergy requires overcoming the group effects that can dominate team dynamics.

Three Reasons Group Effects Dominate Team Dynamics

 

How to Mitigate Poor Team Dynamics

Team performance can exceed individual effort. Yes, in groups, two plus two can equal five. But two plus two can also equal three. These are three group effects and what you can do about them.

My Three Favorite Group Effects and How to Mitigate Poor Team Dynamics

 

Storming, Norming, and Performing to Group Synergy

Groups go through different stages as they develop, and it’s important to understand where a team stands in its maturity spectrum to communicate effectively. Three common models can help us understand these stages. One thing we do know for certain is that group dynamics matter much more than individual behaviors when it comes to big decisions.

Storming, Norming, and Performing to Group Synergy

 

Check Out the Video

We provide the foundations of Synergy in this 3-minute video.

 

The Second S in FINESSE Creates Effective Communication

The second S in the FINESSE fishbone diagram stands for Synergy. Big decisions with high levels of complexity require decision makers to seek the advice of an inner circle. Team dynamics overpower individual preferences. These three tips and three-minute video help improve Synergy.

 


Communicating with FINESSE is a not-for-profit community of technical professionals dedicated to being highly effective communicators and facilitators. Learn more about our publications, webinars, and workshops. Join the community for free.

JD Solomon is the founder of JD Solomon, Inc., the creator of the FINESSE fishbone diagram®, and the co-creator of the SOAP criticality method©. He is the author of Communicating Reliability, Risk & Resiliency to Decision Makers: How to Get Your Boss’s Boss to Understand and Facilitating with FINESSE: A Guide to Successful Business Solutions.

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking Tagged With: effective communication, FINESSE, Fishbone diagram, Synergy, System thinking

About JD Solomon

JD Solomon, PE, CRE, CMRP provides facilitation, business case evaluation, root cause analysis, and risk management. His roles as a senior leader in two Fortune 500 companies, as a town manager, and as chairman of a state regulatory board provide him with a first-hand perspective of how senior decision-makers think. His technical expertise in systems engineering and risk & uncertainty analysis using Monte Carlo simulation provides him practical perspectives on the strengths and limitations of advanced technical approaches.  In practice, JD works with front-line staff and executive leaders to create workable solutions for facilities, infrastructure, and business processes.

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