
Plant and equipment failures are business process failures. Plant stoppages and breakdowns result from failure-causing practices built into business processes and from leaving the right reliability practices out of them. Processes may superficially look okay because they have documentation, charts and records, but if you suffer a steady stream of failures, problems, and rework, then your processes contain unforeseen ‘traps’ into which your people and equipment regularly fall. Failure was not intended when your processes were chosen and designed, but failure is what happens when they are used.
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