
People build, transport, use, maintain and dispose of equipment or products.
Thus the creation of these items should include consideration of the humans involved. In order to fully benefit from the functional capability of an item or system, we, as humans, have to interact with an item’s interface, displays, sounds, etc.
Whether a smartphone or bottling machine, the ability to provide commands or direction, the ability to recognize and understand responses, and the ability to correctly identify faults or outputs all combine to permit humans to place calls or fill juice bottles.
It is in the design stage that the elements of a piece of equipment (hardware or software) thwart or enable efficient human interaction. [Read more…]