
Unless you are working with raw materials directly, you rely on your suppliers to provide reliable parts.
Do you suppliers know your reliability objectives for the parts they supply?
If you didn’t tell them, they probably do not know. If you did tell them, did you make it the reliability specification clear and understandable?
As with any specification, clear communication is essential. Guessing or assuming both parties know and have the same reliability goals is, well, not a good practice. The ability of a supplier to build and deliver the parts that meet all your specification has to include a clear and understandable reliability specification.
There is a range of common reliability specifications in use, some are better than others. Let’s start with a brief review of reliability specification types.
Then briefly outline how you establish the reliability specifications for each supplied component. [Read more…]