Root Cause Analysis Overview
A Root Cause Analysis (RCA) is a structured approach to identifying the underlying factors that result in the unwanted/unexpected outcomes of chronic or sporadic events. It is a highly methodic and rigorous process. And highlights what assets, systems or behaviors need to be modified in order to to limit or eliminate the recurrence of similar outcomes. The fundamental driver is to address, correct or mitigate the root causes that lead to the unwanted event rather than addressing the symptoms. Bob Latino, a renowned RCA expert, summarizes this concept as “the establishing of logically complete, evidence based, tightly coupled chains of factors from the least acceptable consequences to the deepest significant underlying causes.”
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