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You are here: Home / Archives for Articles / on Product Reliability

on Product Reliability

A listing in reverse chronological order of articles by:



  • Kirk Grey — Accelerated Reliability series

  • Les Warrington — Achieving the Benefits of Reliability series

  • Adam Bahret — Apex Ridge series

  • Michael Pfeifer — Metals Engineering and Product Reliability series

  • Fred Schenkelberg — Musings on Reliability and Maintenance series

  • Arthur Hart — Reliability Engineering Insights series

  • Chris Jackson — Reliability in Emerging Technology series

by Fred Schenkelberg Leave a Comment

Three Elements of Sample Size Concerning Decision Making

Three Elements of Sample Size Concerning Decision Making

The trite answer is just as many samples as you need and not one more.

A better answer is enough samples to make the right decision. The realistic answer is you will not enough samples.

“How many samples?” is an oft-asked question when planning for quality or reliability testing. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg Leave a Comment

Announcing Reliability.fm: A Podcast Network

Announcing Reliability.fm:  A Podcast Network

A break from the normal format.

Reliability.fm

A Reliability Engineering Podcast Network

Reliability.fm.logo_300x300Reliability.fm is a podcast network focused on reliability engineering topics.

Starting with three shows. Speaking of Reliability and Dare to Know described below, along with recorded Accendo Reliability webinars. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg 2 Comments

Use a Delta Program to Minimize Early Field Failures

Use a Delta Program to Minimize Early Field Failures

Failures happen. Sometimes product failures happen quickly.

You just bought a new feature rich computer and discover it doesn’t work. Right out of the box, it will not power up. Conversations with the tech support and it’s a trip back to the store.

The failures that occur early the in the life of a product tend —

this ‘tend’ really is just a vague ‘in general’

…tend to occur because of manufacturing errors or shipping/installation damage.

Not always, though. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg 2 Comments

Reliability Benefits of Alpha and Beta Testing

Reliability Benefits of Alpha and Beta Testing

Your customers are your best testers for your next product. They will explore the features. Expose the product to use conditions in unconscious ways. And, they will let you what they consider failures without needing the specification document.

During the development process, you and team may work to understand what customer may want or expect for the new product. You may even conduct focus groups or review past product field failures and call center records. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg 2 Comments

Mechanical Systems Reliability Testing

Mechanical Systems Reliability Testing

Mechanical systems wear out and fail eventually. The ability of a structure to support a load, move through the specified range of motion, or spin degrades with use and time. Even our joints eventually wear out.

Accelerated life testing (ALT) has plenty of literature concerning the failure mechanisms unique to electronic components and materials. This is partially due to the limited number of unique electronic components compared to the often custom mechanical designs. ALT also has value as it provides information about a system’s reliability performance in the future.

Let’s explore an example of mechanical reliability testing (an ALT)  in order to outline a basic approach to ALT design and analysis. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability Tagged With: Life testing and accelerated life testing (ALT)

by Fred Schenkelberg Leave a Comment

Life Estimates Based on Supplier Data

Life Estimates Based on Supplier Data

Suppliers often include reliability information along with performance specifications.

We look for reliability statements as one part of the selection process to ascertain if the component is likely to have sufficient reliability.

When the vendor’s data is clearly stated and meaningful, that information saves us from potentially having to conduct our own reliability evaluations. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability Tagged With: Supplier reliability

by Fred Schenkelberg Leave a Comment

Supply Chain Process Control and Capability

Supply Chain Process Control and Capability

If you buy more than one of an item used in your product, you will have to deal with variability. In general, the variability from part to part is minimal and expected. Occasionally, the variability is large and causes reliability problems. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg Leave a Comment

Supplier Reliability Program Maturity

Supplier Reliability Program Maturity

It was late Friday afternoon and the phone rang. Which is rarely a good thing.

There seems to a significant spike in field failures due to one component. The initial failure analysis work reveals the issue started with a batch of parts received about two months ago and the flaw continues to appear in subsequent batches. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability Tagged With: Reliability maturity assessment, Supplier reliability

by Fred Schenkelberg Leave a Comment

Reliability Specifications and Requirements

Reliability Specifications and Requirements

The communication between suppliers or vendors and their customers is often using a mix of specifications and requirements.

Customers set requirements and suppliers offer specifications. When they match, or when a supplier component specifications meet the customer’s requirements, we have the potential for a transaction. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg 2 Comments

Ready, Fire, Aim Reliability Goal Setting

Ready, Fire, Aim Reliability Goal Setting

“Keeping the end in mind”, “working toward a common objective” and “providing a vision” are all convention management wisdom based on setting goals.

Seeing a reliability goal is one of the first tasks when creating a reliability plan.

“How good (reliable) does it have to be?”

That is answered with a reliability goal statement.

There is a lot of uncertainty concerning a reliability goal. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability Tagged With: Reliability goal setting

by Fred Schenkelberg 1 Comment

Basic Approaches to Life Testing

Basic Approaches to Life Testing

My introduction to reliability engineering was my boss asking me to sort out how long a new product will last in use.

The expectation was it would last for 20 years or more buried in Italian mountain concrete bridges.

My first thought was about living in the Dolomites for 20 years monitoring the performance of the product.

That was quickly dashed as my boss explained he wanted an answer in about 6 months.

Now this was a problem. How do you cheat time to learn about the expected lifetime of a something? Thus started my career in reliability engineering.

Life testing for reliability engineering helps us answer the question how long till failure occurs. Specifically, we find the chance of failure over some duration. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg Leave a Comment

How to Encourage the Use of Statistics

How to Encourage the Use of Statistics

If nothing was uncertain we would not need statistics.

Since nearly everything varies in some fashion, we need a way to describe and work with that variability.

We already know this and we know about statistics as being the right set of tools. Yet we hesitate, avoid, and refuse to pick up the appropriate tool. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability Tagged With: Statistics concepts

by Fred Schenkelberg 2 Comments

Can a Product Have Perfect Reliability?

Can a Product Have Perfect Reliability?

Perfect Reliability? The product lasts too long?

In the poem by Oliver Wendall Holmes, The One Hoss Shay, a deacon is confounded by the various parts of his carriage the fail.

And, he decides to do something about it.

But the Deacon swore (as Deacons do,
With an “I dew vum,” or an “I tell yeou,”)
He would build one shay to beat the taown
‘n’ the keounty ‘n’ all the kentry raoun’;
It should be so built that it couldn’ break daown:
“Fer,” said the Deacon, “t’s mighty plain
Thut the weakes’ place mus’ stan’ the strain;
‘n’ the way t’ fix it, uz I maintain, Is only jest T’ make that place uz strong uz the rest.”

Translating from old English, it basically means he wanted to craft a carriage using the best materials and techniques. Later, he built a very sound carriage where every part is just as strong as all the other parts. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg 1 Comment

Meditation and Design for Reliability

Meditation and Design for Reliability

Is it possible for an individual to ‘do’ DFR? Is design for reliability something, like a specific technique, that is DFR?

What is DFR and how would you recognize it if it was occurring? Like meditation, nearly anyone can strike a pose that appears similar to someone in deep meditation, yet can you tell by observation if they really are mediating? Probably not. The same is true for an organization or person that declares they are doing DFR. Maybe they are or maybe not.

[Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by Fred Schenkelberg 2 Comments

Is Environmental Testing Part of Product Reliability?

Is Environmental Testing Part of Product Reliability?

Environmental testing is the evaluation of a product or system in one or more stress conditions. Environmental as in that which surrounds and affects a product. Consider temperature. Is the product going to experience outdoor temperatures as found in Fargo, North Dakota or Belmopan, Belize?

The weather is one way to describe external stresses, yet it is so much more. Environmental testing may include fungus, insect, and animal exposure. The document MIL-STD-810G lists and describes testing methods for a wide range of environmental conditions. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

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