Musings on Reliability and Maintenance Topics

Some may argue that just enough reliability data is just the right amount. Too much may lead to confusion, too little doesn’t inform well. The reliability work we do helps others make decisions, and recent work in how humans make decisions may help us prepare and present our results effectively.

If preparing reliability data-based recommendations, consider using less information. Ed O’Brien and Nadav Klein have found decision-makers tend to use much less data or information to make a decision than they think they will need.

If using data and the derived information to make a decision consider the situation carefully to know when to use a structured decision-making approach or to simply go with your gut. Daniel Kahneman and Gary Klein provide some insights and basic guidelines for decision making. [Read more…]

I have found the best way to lose an audience is to focus on statistical derivation. While this is a fascinating subject for me, it just doesn’t seem to hold an audience’s attention.

Having something interesting and useful to say is key to maintaining an audience’s attention, yet at times how we present helps them become distracted.

So, given great content or proposal, how can you help your audience not quickly check their phone, yet again? [Read more…]

Years ago I was a part of a reliability engineering community and I had not met more than two or three members. This was before the internet and was using a new-fangled system called an email list.

At the time, it filled the role of helping me understand the many facets of reliability engineering. It helped me answer questions and allowed me to help others as well.

My desire is to help create more such communities that can help you and your organization improve the discussion concerning reliability. Let’s explore exactly how to make this work. [Read more…]

Ran across this question the other day from someone just starting in the role of reliability engineer. I wasn’t smart enough to ask this question when I started in the field, yet looking back I’m sure to have found the list of what one should learn and apply daunting. [Read more…]

Published in Quality Progress in Nov. 2018, pp 34-39. Final 1/27/18  Posted here with permission of Dr. Wayne Nelson and by his suggestion. 

PREDICTING REPAIR RATES WITH PLOTS

Guest post by: Wayne B. Nelson, consultant

Schenectady, NY ,  WNconsult@aol.com 

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I like to say Reliability is all of quality over time. Quality professional tend to say reliability is an element of quality. David A. Garvin of the Harvard Business School suggests there are eight dimensions to quality, including reliability.

Either way one relates quality and reliability we need to remember that quality or reliability is not a department, team, the engineering down the hall. Quality and reliability is part of the culture of the organization. It is how we make decisions the impact how the product or service performs for customers. [Read more…]

By Kishor S. Trivedi

Kishor forward the link to the recording to me and suggest it may of interest to the Accendo Reliability community. I agree. He does a great job discussing the topic and a clear and practical manner.

The video abstract is:

IEEE Life Fellow and Hudson Chair in the Department of Electrical and Computer Engineering at Duke University Prof. Kishor S. Trivedi visited Alibaba’s Hangzhou campus on Dec. 8th and talked about technical systems’ reliability and availability assurance methods based on probabilistic models. [Read more…]

In most organizations being a reliability engineer is a lonely position. I like to think we’re so effective that one or just a small team is all any an organization needs.

As with any engineering position, we have specialized training and skills. We view the world and problems just a little differently than others. Then we use statistics, which tends to future isolate us from our peers.

For over 50 years there have been professional societies focused on supporting the professional education of reliability engineers. For nearly as long there have been trade journals and newsletters. Longer for technical journals and other scientific and engineering organizations and journals. [Read more…]

We make decisions every day. Our project teams and organizations have many individuals making decisions every day. Most of these decisions have little to do with product reliability, yet a surprising number of design, marketing, production, and customer care decisions that have a direct impact on product reliability performance.

As a reliability professional, do you work to make better decisions? Do you work to enable the individuals designing, producing, marketing, etc your organization’s products to make better decisions concerning reliability?

If not, why?

Let’s outline a few ways to estimate the value to you and your organization to improve decision making concerning reliability. [Read more…]

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Engineers solve problems. We optimize solutions.

Engineering starts with a question. The work of engineering is answering those questions. Can we create an antenna with enough range? How can we make a safe autonomous driving car? How much can a delivery drone carry if it has a range of 100 miles?

Reliability engineers are no different. We ask questions and work to answer them. To solve the problems in the pursuit of providing our customers reliable solutions.

In general, there are only a few types of questions a reliability engineer addresses: What will fail, when, and what is the impact of a failure.

The answers are used to design reliable products, optimize supply chains and assembly processes, refine warranty accruals, and identify significant business risks. [Read more…]