This book is a series of articles, with one exception, that appeared CERM Insights. CERM Insights is an e-journal that provides quality and risk management-related authors a vehicle for presenting ideas on their professions. One of the features in CERM Insight is titled Future of Work. This feature focuses on the future of work as seen by professionals who are doing the work. It has two formats. One is a question and answer. In this format, the professional is asked to respond to three or four questions related to the future of their profession. In the other format, the author presents their views on the future of work, without any guiding questions. The specific approach is geared toward the professional’s preference.
The reason for the feature is the belief that the way work is being conducted is changing. Many professions, particularly the quality profession, is being disrupted. Thus, the way it is changing and the effects the change is having on the profession needs to be discussed. Further, a vehicle was needed to provide a discussion on the future skills that the professional will need.