
In this third and final installment in this series showcasing the most thought-provoking questions I’ve received from students of my online Root Cause Analysis class over the past five years, you will see a question each about the cause-and-effect diagram, capability analysis, and team building. This diverse set of questions, like the questions presented in the first two installments of this series, point plainly to the diversity of skills needed to become an effective quality or reliability professional.
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