James Reyes-Picknell — Active Contributor

I get asked a lot of questions and asked for a help. Sometimes the “ask” comes from senior management, sometimes middle-level management and sometimes even from the shop floor. People and companies need help to achieve more than they are today.

Performance is already known and often less than desired. Change is needed and that means new ideas. After all, if they had the ideas themselves, they may have tried something different before calling me in. Sometimes they have, and it hasn’t worked. They are stuck. [Read more…]

This particular myth is not overly common, but it still occurs, usually in the minds of people who are really good a fooling themselves. It becomes more common when it is modified to say, “…running as well as it ever has”.

There are two parts to this one: 1. We believe it is actually running well, or as well as ever, and, 2. We really think we’re great and there truly is no room to improve. [Read more…]

Who really is our customer? Does your organization have a master: partner supplier relationship or a partnership relationship?

Consider that a customer regularly buys our goods or services. For operations/production to be our customer, then they would be paying maintenance for its service. Do they? In some organizations, this may be the case, but is it that way in yours? [Read more…]

I am convinced that our egos often get the better of us. We suffer as a result and so too do those around us. Believing that we have the answers to all of our problems reflects just how much we fool ourselves. Maintenance managers burn out because of it.

Let’s say you are a plant general manager in a facility that is under-performing or not quite achieving the performance improvements you want. Often that can occur because of machinery and system failures that half output, sometimes for long periods before they can be repaired. Once those are corrected you breathe a sigh of relief, thank your maintenance manager for the repair achievement, and ride your production or operations manager to “catch up” on whatever output was lost. [Read more…]

This is the first in a long series of blogs about common myths I have encountered and continue to encounter in my work with various customers. None of these “myths” are universal either – some people believe them, others are not sure, others do not. Which are you? [Read more…]

Cloud computing is increasingly becoming critical to business, especially as digital technologies like IIoT become widespread.  Gartner predicts that in the next year, the cloud-based Software as a Service (SaaS) market will grow 85%, five times faster than traditional software. For industrial companies who want to use the IIoT for predictive maintenance, cloud-based SaaS solutions offer tremendous opportunities that have the potential to disrupt the equipment maintenance world. [Read more…]

We are often asked about the impact of the Industrial Internet of Things (IIoT) on equipment maintenance for industrial companies. When it comes to repairs, we don’t anticipate that much will change because of the IIoT, except in identifying when repairs are needed. Making systems safe after they’ve suffered failures and taking things apart and replacing components will always require human intervention. In the area of proactive maintenance however, we see a big impact and huge potential benefits. [Read more…]

Despite its well-documented successes, Reliability Centered Maintenance has always drawn a lot of discussion and controversy.  Much of it is because of a lack of understanding and ‘myths’ generated to discredit RCM as a viable business solution.  Here I will fill in some of those gaps in understanding and debunk some of the myths. [Read more…]

In 2015, Jesus Sifonte invited me to be a speaker at a client and business partner congress that he was holding in San Juan, Puerto Rico. We did not know each other, nor did we even know much about each other. I was recommended to Jesus by a mutual friend, Dr. Andrew Jardine at the University of Toronto. At the San Juan congress we presented our respective topics and in the evenings we shared a few drinks while speaking about maintenance, reliability and asset management. We realized that we both had a shared passion for excellence and we learned about each-others’ experience. [Read more…]

Reliability Centered Maintenance methods compliant with the SAE standard JA-1011 (“Evaluation Criteria for RCM Processes”) all have common features – they must, or they won’t comply with the standard. Those requirements are “minimum” requirements, as they are with any standard. RCM-R complies. But what makes it different and why?

The RCM standard and most, if not all, of the established RCM methods are firmly rooted in the past as it was defined by those few individuals who wrote the SAE standard. The standard and those methods have stood the test of time because they work, but we asked, “Can they work better?” Answer – yes. [Read more…]

RCM-R® goes beyond what RCM alone can do. The basic successful method as defined in SAE JA-1011 remains intact. RCM-R® enhances that method, linking it to international standards for risk management and adding a degree of technical rigor rarely seen outside of the military, nuclear and aircraft industries. It adds a great deal of emphasis on what it takes to implement the method successfully – not only as a project (as has so often been done with other RCM methods), but as a sustainable program, and on leveraging the analysis results to maximize value generation and align closely with the intentions and precepts of the new international standard for Asset Management, ISO 55001. [Read more…]

Uptime now goes Beyond Maintenance Management. 

Maintenance, is already a big enough challenge for many of us, yet beyond lies the realm of Asset Management. Back in 2004, As the second edition of Uptime was being written, the UK was introducing a specification for Asset Management and requiring network utilities to implement it. Drivers included the justification of rates charged to customers by these natural monopolies, the need to convince regulators that good asset management was indeed being practiced and to avoid failures that were increasingly becoming more serious and more publicized. The UK’s Publicly Available Specifications, PAS 55-1 and -2, were the first in this field. Those specifications underwent revision a few years later (2008) and early implementations were successful. The Institute of Asset Management (IAM) in the UK became the primary proponent of PAS 55 and the driving force behind a movement to create a new international standard. Along the way various documents were written to explain asset management and various national and international groups were formed to promote good asset management – some from national groups that were focused predominantly on maintenance. [Read more…]

Excluding primary practices that still prevail in most industrial companies, the evolution of MRO Materials Management Technology can be summarized in three technological waves, as shown below. [Read more…]