Guest Post by Malcolm Peart (first posted on CERM ® RISK INSIGHTS – reposted here with permission)
The project hasn’t been going too well; KPI’s indicate problems, staff are demotivated, the customer is complaining, the schedule is in double digit revisions, rework and resubmissions reflect quality, and you may be on your third or even fourth project manager, and cash is all but flowing. Phew…what will happen next?
Despite these symptoms the project is allowed to struggle on until, one day, one brave soul has the courage to admit that enough is enough! The self-help applications of Band Aids and a couple of paracetamols obviously haven’t worked. Making an appointment to see your local GP or even a trip to the emergency room at this juncture may also be a tad late. It’s time for a surgeon or, in project terms, a troubleshooter.
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