Your Reliability Engineering Professional Development Site
The following article came about from an on-line conversation I had with a follower who responded to an article I had written on the differences between Leaders and Managers. Her hope was that someday soon someone in a leadership position at her company would recognize the harm her boss was causing and how miserable he had made the lives of those who worked for him.
So as promised here is my take on working for a bully boss!
If you’re lucky you only work for one in your lifetime. [Read more…]
When people first begin to learn about Reliability Centered Maintenance and methodologies like RCM Blitz, they get excited about the potential results that can come from performing a RCM analysis and implementing the resulting tasks. Shortly after completing their RCM Training some begin to understand that good RCM takes leadership, structure and discipline, others begin to think of ways to shortcut the process. [Read more…]
I want my customers to be successful, every one of them. Yet there are times I can see the writing on the wall and I know as hard as I might try to show them a clear path to what it takes to be successful they have their own plan. Some of them are so complex that people become confused just trying to make sense of them, and others get so hung up in the minutiae of even the simplest of steps like listing a 3 part failure mode they will word-smith themselves to a point where folks just give up. I find myself asking “why do people have to make what is really so simple into something that appears to be complex?” [Read more…]
Something light to read on a Monday afternoon.
I’m beginning think that one of the worst side effects of growing older has nothing to do with the fact that you are not as active as you should be, but that you spend that time where you should have been walking, running, riding a bike or chasing the kids thinking about crap that might have little significance to the rest of the world. [Read more…]
Several weeks ago a customer I worked with back in 2005 called me to ask some questions about a specific Root Cause Analysis process they were using as well as the facilitator they were working with. While I was familiar with the RCA process they were using I admitted to them I had never attended the formal training program offered by the company and while I did know the facilitator I had never seen him facilitate a formal RCA.
My customer then asks me a more difficult question; “Would you recommend we use this methodology as our select supplier for Root Cause Analysis training?” [Read more…]
Several weeks ago, I wrote an article titled the 10 Worst Things About Business Travel. Anyone who has traveled extensively for business will tell you that life on the road can become both mundane and exhausting. Run into me on my third week of travel in an airport, and I’m likely to be a touch grumpy. I’m ready to go home, spend time with my family and sleep in my bed.
After reading the article, a friend of mine asked me why I continue to travel for a living, “You could get a job at 50 different companies in Rochester, if the travel is so bad, why not stop?” [Read more…]
I got a call from an old friend a few weeks ago; he had started a job with a new company a couple of years ago in what he thought was a position of influence and two years later he was questioning his decision to accept this position. “I think I have used up the time your given to influence change, when I first got here people were excited about the new focus on reliability but every time I try to get some money to get things started I hit a road block. I’ve got no money for training, no money for tools or equipment, and no money for consulting but my bosses still expect to see change.” [Read more…]
Continuing the series that started with maintenance supervisor and reliability engineers, if you are new to the position of Operations Supervisor, what are some of the things you can begin working on immediately to improve reliability within the area you work? [Read more…]
You would think that anyone who provides a product or service would understand the value of a satisfied customer.
Satisfied customers come back for more, they spread your name around with their friends and colleagues and talk about you in that bright eyed way a teenager talks about their first love. While it would be fantastic if this feeling of mutual admiration could last a lifetime, the reality is in the service and consulting business the average relationship between a customer and a client is somewhere between 5 and 7 years. [Read more…]
20 years ago, I began my first assignment as a Reliability Engineer at Eastman Kodak’s Photo Chemical facility in Rochester, New York. Now, I understand that I just lost several people who began reading this article by using the words “photo” and “chemical” in the same sentence, but 20 years ago, most photography was still a chemical process.
When I started in this job, the position of Reliability Engineer was a new thing to our company. As a result, I got little direction regarding what a Reliability Engineer should or could do to improve reliability in the area I was assigned. 20 years later, I would like to share a list of the 10 things any Reliability Engineer can do to improve reliability at their site. [Read more…]
One of the most challenging aspects of being a consultant is addressing the musings of those who have accepted defeat.
With a smile of course; and friendly reassurance that you have in fact worked with companies who were worse off and with some training, confidence and a sound business plan they were able to turn things around to a point where people actually enjoyed coming to work. [Read more…]
It’s Friday so I thought I would go back in the archives and find something light and meaningful. Enjoy 🙂
I can remember thinking my dad was old when he turned 50. While I might look old to my kids I don’t feel old. When I look in the mirror each morning I still see the person I saw yesterday and he doesn’t look any older than he did the day before. [Read more…]
While working in the field of Asset Management formerly known as Maintenance and Reliability for over 30 years I have worked with my share of Managers and Leaders. Those who have known me for years know that I started in the field as a Pipefitter Apprentice, worked as a Journeyman and Team Leader for a number of years, did a stint as a Maintenance Supervisor, went to night school to become a Reliability Engineer and then as a business owner working with customers around the world. [Read more…]
Something to think about in a day and age when most companies post their mission, vision, and goals on the company web page.
Do we really stand behind these statements and demonstrate the behaviors that clearly show we are willing to do what it takes to create a safe workplace?
If you have ever questioned this, consider two questions I ask RCM Teams as we analyze failure modes that impact health, safety, and environment: [Read more…]
A word that has several meanings- most think of an upcoming wedding, a young couple excited about the idea of getting married, starting a home and a family together and all the exciting things that come with being in love.
But this isn’t the kind of engagement I want to talk about today. [Read more…]