Technology Only Goes So Far
Abstract
Chris and Fred discuss the limits of ‘technology solutions’ … especially when it comes to reliability – mainly because there is always a human being involved!
ᐅ Play Episode
Your Reliability Engineering Professional Development Site
Author of Reliability in Emerging Technology, multiple books, co-host on Speaking of Reliability, and speaker in the Accendo Reliability Webinar Series.
This author's archive lists contributions of articles and episodes.
by Christopher Jackson Leave a Comment
Chris and Fred discuss the limits of ‘technology solutions’ … especially when it comes to reliability – mainly because there is always a human being involved!
ᐅ Play Episode
by Christopher Jackson Leave a Comment
Most humans can be quite technically minded. And sometimes we aren’t. Sometimes, we expect every drug or medical procedure to be checked, approved, validated, and tested on other people (et cetera) before subjecting ourselves to whatever our doctor suggests. At other times, we spend lots of money at casinos (note that I said ‘spend’ and not ‘invest’ or ‘win’). When it comes to reliability, we can sometimes be too technically minded. A reliability ‘number’ might not exist until our product has undergone exhaustive testing. Which can often be two years too late to do anything about if it turns out it doesn’t meet all our reliability dreams. So what can we do? Well … why spend money trying to generate information (through lengthy tests) when you can use the information stored in everyone’s brain? The most common answer (even if we don’t want to admit it) is that this sounds like guesswork. And guesswork can sound unprofessional. Or it’s just wrong. But there are ways you can suck out information from a group of experts in a quantifiable and remarkably accurate way. Want to learn more? This webinar introduces you to some of the concepts that might interest you.
[Read more…]
by Christopher Jackson Leave a Comment
Chris and Fred discuss what it means to have incomplete data. Isn’t data just data?
ᐅ Play Episode
by Christopher Jackson Leave a Comment
Chris and Fred discuss this term we call ‘safe.’ What is ‘safe?’ How can we use the term ‘safe’ in industries that involve a lot of risk? Perhaps there is no such thing as ‘safe?’
ᐅ Play Episode
by Christopher Jackson 2 Comments
Sounds simple, right? And it is. Reliability growth literally refers to a process where we improve the reliability of a product, system, or service. But sometimes we find ourselves in situations where it is expected that not only do we understand reliability growth … but measure it. And predict how much it will grow in the future. This is sometimes called Reliability Growth Testing (RGT), Reliability Growth Planning (RGP), or Reliability Growth Prediction. And there are lots of equations and models for all these things. But do these models actually model the ‘real world?’ … can they work for you? … SHOULD they work for you? This webinar introduces you to the topic of reliability growth (both qualitative and quantitative) along with key concepts (like the Duane Failure Pattern) to help you work out if there is (or is not) a place for reliability growth in your organization.
[Read more…]
by Christopher Jackson 3 Comments
Chris and Fred discuss the ‘hierarchy’ of reliability engineering. Which is the hierarchy of the knowledge and terms we need to follow when we learn about reliability engineering. Is it possible to organize our thoughts in a better way?
ᐅ Play Episode
by Christopher Jackson Leave a Comment
Chris and Fred discuss the terms ‘accuracy’ and ‘intervals’ … which are used a lot by reliability engineers. And how they relate to ‘confidence.’ So what to do any of these terms mean?
ᐅ Play Episode
by Christopher Jackson 2 Comments
Chris and Fred discuss what ‘reliability growth’ means? Sounds simple … right? And it can be. But sometimes not.
ᐅ Play Episode
by Christopher Jackson Leave a Comment
Chris and Fred discuss what are often seen as competing/different/complementary/friendly/unfriendly disciplines … systems and reliability engineering. How does one relate to the other?
ᐅ Play Episode
by Christopher Jackson Leave a Comment
Chris and Fred discuss the use of this thing called ‘Cpk’ which is what we call a ‘capability index.’ This is a measure of how ‘capable’ a typically manufacturing process is, which helps us understand the percentage of defects we create. But reliability engineers often see this as something that ‘manufacturing teams’ or ‘quality people’ do. But is it?
ᐅ Play Episode
by Christopher Jackson Leave a Comment
Chris and Fred discuss what ‘Cpk’ and other ‘capability indices’ mean … especially when it comes to reliability. Never heard of this or want to learn more? Listen to this podcast!
ᐅ Play Episode
by Christopher Jackson 2 Comments
You may have heard of Statistical Process Control (SPC), 6-sigma, Shewhart, the Japanese Economic Miracle, X̅ – R Charts … or perhaps none of them. So, if you have heard of these things (and are confused by them) or if you are involved in ‘processes’ (especially manufacturing), then this webinar might help you out. [Read more…]
by Christopher Jackson Leave a Comment
Chris and Fred discuss reliability goals … and how we ‘allocate’ them to components and subsystems. This is really important, as subsystems and components are often built and designed by different designers or organizations. So how do we translate system-level goals to MEANINGFUL lower-level goals?
ᐅ Play Episode
by Christopher Jackson Leave a Comment
Chris and Fred discuss questions that are easy to ask … but hard to answer. And these questions are often hard to answer because the person asking the question hasn’t thought about the REAL question they are trying to answer. So how many samples do I need for everything to be OK???
ᐅ Play Episode
by Christopher Jackson Leave a Comment
Chris and Fred discuss how statistics, mechanisms, and other technical words that come from ‘reliability engineering’ in contrast to softer terms like ‘facilitation.’ This comes from discussions Chris has had during his Statistical Process Control (SPC) course that he has run previously. So what is the big deal about these words? Well … you can know everything there is to know about statistics and failure mechanisms – but if you can’t make things better then it is all for nothing!
ᐅ Play Episode