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You are here: Home / Archives for Christopher Jackson

Christopher Jackson — Thought Leader

Author of Reliability in Emerging Technology, multiple books, co-host on Speaking of Reliability, and speaker in the Accendo Reliability Webinar Series.


This author's archive lists contributions of articles and episodes.

by Christopher Jackson Leave a Comment

3 Ways to do Reliability Allocation #3

3 Ways to do Reliability Allocation #3

This is our third article about the 3 ways to do reliability allocation. In the first article, we set the scene. We talked about the reliability design cycle that needs to be implemented to make sure what we do will actually work. Will actually matter. In the second article, we cover the six steps of reliability allocation. In this article, we go through the six steps of reliability allocation.

You should have already read these articles – and if you haven’t please do! Once we have our reliability design cycle up and running, there are six key steps to making reliability allocation happen. And this article is about the sixth step – doing something!

If you want to learn more about a straightforward approach to reliability allocation – read this!

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

3 Ways to do Reliability Allocation #2

3 Ways to do Reliability Allocation #2

This is our second article about the 3 ways to do reliability allocation. In the first article, we set the scene. We talked about the reliability design cycle that needs to be implemented to make sure what we do will actually work. Will actually matter. In this article, we go through the six steps of reliability allocation. You need to do the preparation work first. But … we are all about keeping it simple. Making it exhaustive and complicated means you are wasting your time.

If you want to learn more about a straightforward approach to reliability allocation – read this!

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

3 Ways to do Reliability Allocation #1

3 Ways to do Reliability Allocation #1

If we have even a moderately complex product, we often need to break up our design team into smaller groups. Perhaps electronic, mechanical and hydraulic teams. Perhaps teams for specific functional components. And these teams need to work at least partially independently. So what do we do if we have a system reliability goal? What goals do we pass on to our smaller teams? This is where reliability allocation comes into play. Reliability allocation is often portrayed as a very complex, very involved and extremely exhaustive process. It should never be! In fact – the more exhaustive you make, the less likely it is to work.

If you want to learn more about a straightforward approach to reliability allocation – read this!

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson 9 Comments

(Thermal) Accelerated testing – how do I do it?

(Thermal) Accelerated testing – how do I do it?

As we make things to be more and more reliable, it gets harder and harder to make them fail in reliability tests. On the one hand – that’s great. On the other hand – that sucks if we want to use testing to help measure reliability. So if we are focused on measuring reliability through testing, we need to make our product or system fail in test conditions (without making it less reliable) but make sure these test conditions can somehow be translated back to how customers are going to use it. This is where accelerated testing comes in. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Your organization sucks at reliability if (#2) … it loves firefighters so much it forgets to hate fires.

Before you go on, please have a look at British comedian John Oliver’s video on infrastructure – https://www.youtube.com/watch?v=Wpzvaqypav8.

OK, if you are reading this and still haven’t watched the video … please go back and try again. You can do it.

If you haven’t watched the video by now, then I concede defeat. In short, the video is a humorous take on the state of US infrastructure. Particularly bridges. Bridges have been collapsing with alarming frequency in recent years. And after much political wrangling there is still no plan to pay for fixing crumbling columns, spans and struts. It is not as if the federal and state governments don’t know how bad things are (again … watch the video).

Oliver proposes a perhaps novel reason for all of this. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Your organization sucks at reliability if (#1) … it could be on ‘that’ Fatboy Slim album cover.

Your organization sucks at reliability if (#1) … it could be on ‘that’ Fatboy Slim album cover.

Alright … this needs a lot of context. English electronic music artist ‘Fatboy Slim’ released his ‘You’ve come a Long Way, Baby’ album in 1998. Its cover art was a photograph of an attendee at the 1983 ‘Fat People’s Festival’ in Danville, Virginia. And perhaps due to its ‘heritage,’ the album’s cover was changed to an image of a bookshelf for North American listeners. But the rest of the world got to bask in its magnificence.

So what is particular about this photograph? The subject is a larger than average human (as you would expect noting where it was taken). And he is wearing a shirt emblazoned:

I’m #1 so why try harder?

I am not writing this as a commentary on human value versus instinctive stereotypes. Far from it. There are plenty of people who are ‘better than all others at something’ that do not have sleek chiseled physiques. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Engineering Reports Need to Be Like Bad Movies – Give The Ending Away At The Start

I am frequently asked to review engineering reports and documents. And I am continually baffled with how many engineers want to ‘take their reader on a journey’ as opposed to getting to the main point. These engineers write documents where you have to read every single word to work out what they are trying to say. But having a final reveal is never a good thing in any technical document. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Millennials and Management: It Is Your Fault They Don’t Stay at Your Company

I was presenting at the Aerospace Conference earlier this year, where something astounding happened. I was talking to the audience about ‘organizational culture’ and my experiences working with a small satellite manufacturer to help them improve their product’s reliability.

At the end of my talk, I was asked the following questions (which I have done my best to remember verbatim):

How do you accommodate the young engineers of today, who will only stay at one organization for a couple of years before moving on? Research has shown they typically leave within three years – so why should we invest time and effort into them?

If you are a team leader or manager that is searching for the answer to this question, I have some potentially bad news for you:

It is not them … it is you. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

The Russian Concorde … and why you haven’t heard of it

The Russian Concorde … and why you haven’t heard of it

I was recently talking with my colleague Fred Schenkelberg from FMS Reliability (this conversation can be heard here), about a plane that he had never heard of. Most of the world hasn’t heard of it. And there is a reason you probably haven’t either. The plane in question is a case study on how to design something to fail.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Small Satellites, Emerging Technology and Big Opportunities (part seven of seven) – Ok … now what?

Small Satellites, Emerging Technology and Big Opportunities (part seven of seven) – Ok … now what?

There is no question that standardizing processes, techniques and best practices has contributed greatly to technological evolution. Just writing down or passing on what has worked well in the past helps anyone’s learning process. But there are many problems associated with this approach when blind obedience kills critical thinking.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Small Satellites, Emerging Technology and Big Opportunities (part six of seven) – A Call for ‘Evolutionary Production’

When is the biggest ‘improvement’ in the reliability of a new ‘type’ of product? This is a very broad question with no doubt lots of answers that aren’t wrong. But what we do know is that the more experience we have with building something, the more reliable it gets. And this effect is most marked at the start of the product’s life. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Small Satellites, Emerging Technology and Big Opportunities (part five of seven) – Stop solving the problem you want to solve

InnoCentive CEO Dwayne Spradlin wrote in this article about how many companies in a rush to develop something new and innovative try to solve a problem that they want to solve rather than the problem the customer wants to be solved. He quotes Albert Einstein who once said

If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Small Satellites, Emerging Technology and Big Opportunities (part four of seven) – Lets Learn about Reliability

Small Satellites, Emerging Technology and Big Opportunities (part four of seven) – Lets Learn about Reliability

Imagine you are not feeling well and you go to a doctor. When you sit down in the doctor’s office, he doesn’t even look at you. Instead, he has a book opened on the desk and starts reading it aloud. You sit there without being examined, listening to a list of medicines, activities, exercises and diet changes. The doctor then looks up and says that you need to do all of them. Take all the medicines. Change all your activities. Start doing all the exercises. And completely change your diet. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson 1 Comment

Small Satellites, Emerging Technology and Big Opportunities (part three of seven) – No, we really mean ‘Mission Assurance’

Small Satellites, Emerging Technology and Big Opportunities (part three of seven) – No, we really mean ‘Mission Assurance’

In the late 1970s, Hewlett Packard was a company that valued quality compliance, certification and awards. But the then Chief Executive Officer noticed a problem. He (on a hunch) initiated an analysis of ‘quality related expenses.’ He wanted to quantify the cost of defects and failure. The results were terrifying. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Small Satellites, Emerging Technology and Big Opportunities (part two of seven) – Compliance and the Antithesis of Performance

In 1995, the United States Department of Energy (DoE) funded research into Princeton University’s Plasma Physics Laboratory (PPPL). PPPL was developing plasma fusion techniques, and the research in question focused on quality assurance within the laboratory. It was investigating the utility of a new type of quality assurance: on that was performance-based. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

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