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You are here: Home / Archives for Christopher Jackson

Christopher Jackson — Thought Leader

Author of Reliability in Emerging Technology, multiple books, co-host on Speaking of Reliability, and speaker in the Accendo Reliability Webinar Series.


This author's archive lists contributions of articles and episodes.

by Christopher Jackson Leave a Comment

How to Make a Decision

How to Make a Decision

How to Make a Decision

podcast episode with speaker Chris Jackson

If nothing changes, then nothing changes. Change happens when we decide to do something. The status quo remains if we decide to do nothing. We make decisions every day. We do it so often that it might seem like a trivial thing to do. But we so often get it wrong. We might be influenced by emotion, prejudice, time pressure, budgetary stress, or ‘mental comfort.’ [Read more…]

by Christopher Jackson Leave a Comment

SOR 655 Hints to Have a Proactive Reliability Program

SOR 655 Hints to Have a Proactive Reliability Program

Hints to Have a Proactive Reliability Program

Abstract

Chris and Fred discuss ‘proactive’ reliability engineering … and trying to get out of being ‘reactive.’ Some entire organizations are structure around waiting for the catastrophe to happen before we fix it. So changing perspectives can be challenging.
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 654 Reliability Starts at the Top

SOR 654 Reliability Starts at the Top

Reliability Starts at the Top

Abstract

Chris and Fred discuss how reliability starts at the top of every organization. And by that, we mean … leadership. What does that mean? How can the CEO be more important for reliability performance than the reliability engineer with decades of experience and post-graduate qualifications?
ᐅ Play Episode

by Christopher Jackson Leave a Comment

‘Artificial deep machine learning intelligence’ is never your first option

‘Artificial deep machine learning intelligence’ is never your first option

When I was working at a university, I was involved in a conversation with a representative of an energy company. He was having all manners of problems with a valve. It was failing too often. He wanted us to look at what we could do in terms of optimizing the preventive maintenance (PM) or servicing regime to hopefully fix these problems. But … there was a catch.

He had heard about ‘deep learning’ and ‘artificial intelligence’ from another university. And he wanted some of it. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson 2 Comments

Manufacturing notes – what is Statistical Process Control (SPC)?

Manufacturing notes – what is Statistical Process Control (SPC)?

If you have ever been involved in manufacturing or quality-related conversations, you may have heard of ‘Statistical Process Control’ or SPC. And if you Google SPC you will find a bunch of ‘textbooky’ definitions which are likely going to make you run away and never think of it again.

But you shouldn’t. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology Tagged With: Statistical Process Control (SPC)

by Christopher Jackson Leave a Comment

Business lessons from the European Super League atrocity

Business lessons from the European Super League atrocity

Good business isn’t knowing the cost of everything and the value of nothing

(Association) football (or ‘soccer’ in some countries) is the world’s most popular sport. Most professional leagues (especially in Europe) have different tiers of competition where the bottom performers of one tier are ‘relegated’ to the next tier down at the end of each season, while the top performers of each tier are ‘promoted’ to the next tier up. This means that any club could feasibly work its way to the top tier of every league. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

SOR 649 Extrapolation and Sample Sizes

SOR 649 Extrapolation and Sample Sizes

Extrapolation and Sample Sizes

Abstract

Chris and Fred discuss (essentially) how many ‘things’ you need to see to know enough about those ‘things.’ We see this conundrum across all sorts of fields of study. How many kangaroos do I need to capture and weigh to get a good understanding of the entire population’s typical weight? Delete kangaroo and insert whatever thing matters to you.
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 648 Accelerated Testing Assumptions

SOR 648 Accelerated Testing Assumptions

Accelerated Testing Assumptions

Abstract

Chris and Fred discuss accelerated testing. Accelerated testing is great for getting lots of information in a short period of time. You can compress a lot of ‘real-time’ life into a really small amount of testing. But how do you do it right? You need to understand the underlying physics of failure to work out how the compression of time works.
ᐅ Play Episode

by Christopher Jackson 2 Comments

Relational contracting – a breath of fresh air or something that has always been blowing in the wind?

Relational contracting – a breath of fresh air or something that has always been blowing in the wind?

a breath of fresh air or something that has always been blowing in the wind?

Let’s just say you owned a house with a garden so big that you need someone to look after it for you. So, you find a professional gardener. And (because you have just graduated from a contract management course), you ask your gardener to sign a ‘traditional contract.’

A ‘traditional contract’ means (at least in this post) a contract with hundreds of clauses supposed to cover every possible future scenario. Do you host garden parties and want your gardener to spend 8 hours on your garden in the preceding week? There needs to be a clause for that. What happens if the gardener is sick? What happens if you don’t want the gardener in your garden between 2pm and 4 pm on Tuesdays because you have clarinet practice? What happens if your clarinet practice changes? What if you have 3 feet of snow? What flowers do you want planted in the spring? Our ‘traditional contract’ needs clauses for every scenario. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

10 Reasons to do FMEAs

10 Reasons to do FMEAs

10 Reasons to do FMEAs

podcast episode with speaker Chris Jackson

Everyone knows why we do reliability, and reliability things like FMEAs. Customer experience. Organization reputation. Reduced warranty claims 10 years from now. But these are boring reasons that really don’t motivate me to take FMEAs seriously now. Why should I invest so much time into an activity that benefits the ‘company’ or the ‘customer’ in the future but won’t make an immediate difference when my boss will give me a ‘gold star’ on my next performance appraisal? Right? Wrong! [Read more…]

by Christopher Jackson Leave a Comment

SOR 647 Deterministic versus Probabilistic

SOR 647 Deterministic versus Probabilistic

Deterministic versus Probabilistic

Abstract

Chris and Fred discuss what it means to be ‘deterministic’ versus ‘probabilistic’ … and what that means for reliability engineering. Know what these words mean and want to learn more? Don’t know what these words mean and want to understand how they could help reliability engineering? Listen to this podcast.
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 646 The Hunt for Reliability Training

SOR 646 The Hunt for Reliability Training

The Hunt for Reliability Training

Abstract

Chris and Fred discuss how you go about ‘hunting’ reliability training. And we do mean ‘hunt.’
ᐅ Play Episode

by Christopher Jackson 2 Comments

How do I set up my reliability engineering career?

How do I set up my reliability engineering career?

One of the enduring beauties and mysteries of reliability engineering is that there is no straight forward definition of who a reliability engineer is. Proactive, successful organizations, employ reliability engineers in many different and tailored ways. Reactive, ‘barely solvent’ organizations use reliability engineers as over-qualified auditors, expected to clap system configurations through design review gates as quickly and quietly as possible.

So what does this mean for you and your reliability engineering career? Are you in a position now that you are not entirely happy with? Are you in an industry on a downward trend … meaning that sooner or later you need to move to a greener pasture? Or do you want to become a better version of yourself and feel more valued than you currently do? [Read more…]

Filed Under: Articles, Career, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

5 reasons you need to do reliability allocation (and 1 reason you don’t)

5 reasons you need to do reliability allocation (and 1 reason you don’t)

One of the more overlooked elements of leadership is explained direction. This is where leaders take the time to describe (in a tailored, personal way) to everyone how their individual efforts directly contribute to organizational success.

The leader of course first needs to have a clear idea of what success and a strategy to get there (otherwise how can they know how you or I are an important part of getting there?) People appreciate when leaders explain to them how their HR, design review, testing and quality assurance efforts directly create value. This helps motivate, measuring achievement and all sorts of other good stuff. [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson 1 Comment

Do you ‘want’ something … or just ‘like the idea of it?’

Do you ‘want’ something … or just ‘like the idea of it?’

Let’s say that someone has decided they want to get better at something. Perhaps they want to lose weight. Perhaps they want to learn a language. Perhaps they want to learn to play the guitar.

The next thing they might do is find an expert who can help them. A personal trainer. A linguist. A music teacher. They then go and find their expert. But … in the very first meeting, they tell their expert:

‘Just so you know, I am NOT going to (1) stop eating hamburgers, (2) do homework or (3) practice playing.’ [Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

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