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Home » LMS » 14 Ways to Acquire Reliability Engineering Knowledge » Ask

by Fred Schenkelberg

Ask

Lesson 2 of 14 Ways to Acquire
Reliability Engineering Knowledge

14 Ways lesson 2 image, Children inside a classroom at the Rosewood State School. Courtesy of State Library of Queensland, with Eleanor Roosevelt quote, "Curiosity must be kept alive. One must never, for whatever reason, turn his back on life."
Children inside a classroom at the Rosewood State School. Courtesy of State Library of Queensland

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The full lesson will become available 14 days after course registration.

In the meantime, check out the Linkedin groups:

CRE Preparation – a great place to ask a question related to the ASQ CRE Body of Knowledge

ASQ Reliability Division – a place for general or specific reliability related questions.

And search on Linkedin, Google+, Facebook, and Twitter for reliability, then join the conversation. Ask some questions and answer a few, too. You get more than you put into these discussions.

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There is no reason for the wonder of curiosity to stop. If you have a question, ask. Most likely, someone knows the answer or may provide a way to find an answer. For reliability engineers we often work alone (i.e., with no other reliability professionals on the team). Today there are forums, groups, email lists, and your list of professional contacts that are all available for a question.

You are not alone: Find the group or list of your choice and ask. It may help others to learn, too. Ask good questions.

Asking a Good Question

Be specific. Instead of asking, “What is the best accelerated test?” ask a specific question based on what you already know, such as, “Given a ball grid array solder joint fatigue failure mechanism, what is the best way to design and conduct an accelerated life test?” Be sure to define what you mean by “ best,” which could mean least expensive, quickest to get to results, most accurate, or something else in your situation.

Do not place unwarranted requirements on the request. You are requesting advice or information and rely on good will for responses. In open forums you should not expect others to do the work for you. Do your research first.

Network to Know Who to Ask

Build your network and help others solve problems. This helps to build and strengthen your network. You can ask and answer questions of your peers at technical conferences, on webinars or technical forums, or directly.

Technical conferences have paper presentations and tutorials that provide insights on how your peers approach and solve reliability problems. Furthermore, you can discuss issues, build your network, and practice asking questions. For information on reliability-related conferences (and many other events and courses) see the Reliability Calendar page.

Webinars tend to use lectures with the option to type in questions that generally receive attention. Some events encourage sending in questions before the event. See the Upcoming Reliability Webinars page.

Forums are market- and/or topic-specific discussion groups and exist on LinkedIn Groups, Yahoo Groups, Google + Communities, and trade journal or consultant websites.

An email to a colleague is direct. Unlike a group or forum an email goes to just those you address so you may have to consider whether the recipient would know the answer to your question.

A phone call or personal meeting is very direct and best for complex questions that may require a discussion.

With practice you can ask and learn a great deal about reliability engineering. Be sure to help others by answering questions, too.


Next Week: Desire

This is part setting a goal then setting out a way to achieve the goal. It’s the motivation that helps you invest in learning.

In the meantime, check out the Linkedin groups:

CRE Preparation – a great place to ask a question related to the ASQ CRE Body of Knowledge

ASQ Reliability Division – a place for general or specific reliability related questions.

And search on Linkedin, Google+, Facebook, and Twitter for reliability, then join the conversation. Ask some questions and answer a few, too. You get more than you put into these discussions.


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Save time and money as you master reliability engineering.

About Fred Schenkelberg

I am the reliability expert at FMS Reliability, a reliability engineering and management consulting firm I founded in 2004. I left Hewlett Packard (HP)’s Reliability Team, where I helped create a culture of reliability across the corporation, to assist other organizations.

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  • 14 Ways to Acquire Reliability Engineering Knowledge
    • Lesson 0: Introduction [/show_to] [show_to accesslevel="14warek" delay="7"]
    • Lesson 1: Practice [/show_to] [show_to accesslevel="14warek" delay="14"]
    • Lesson 2: Ask [/show_to] [show_to accesslevel="14warek" delay="21"]
    • Lesson 3: Desire [/show_to] [show_to accesslevel="14warek" delay="28"]
    • Lesson 4: Get it from yourself [/show_to] [show_to accesslevel="14warek" delay="35"]
    • Lesson 5: Walk around it [/show_to] [show_to accesslevel="14warek" delay="42"]
    • Lesson 6: Experiment [/show_to] [show_to accesslevel="14warek" delay="49"]
    • Lesson 7: Teach [/show_to] [show_to accesslevel="14warek" delay="56"]
    • Lesson 8: Read [/show_to] [show_to accesslevel="14warek" delay="63"]
    • Lesson 9: Write [/show_to] [show_to accesslevel="14warek" delay="70"]
    • Lesson 10: Listen [/show_to] [show_to accesslevel="14warek" delay="77"]
    • Lesson 11: Observe [/show_to] [show_to accesslevel="14warek" delay="84"]
    • Lesson 12: Put in Order [/show_to] [show_to accesslevel="14warek" delay="91"]
    • Lesson 13: Define [/show_to] [show_to accesslevel="14warek" delay="98"]
    • Lesson 14: Reason
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